Case studies: stories listed alphabetically

Here is a complete list of current stories:

Allergan, Inc - Allergan, Inc. is a technologydriven health care company providing specialty pharmaceutical products worldwide. Based in California, the company operates 33 commercial locations, four research and development facilities, and three manufacturing plants. Allergan markets neuromuscular, eye care and skin care products in more than 100 countries. Representative products include Lumigan® and Alphagan® Pophthalmic solutions, TAZORAC® and BOTOX®.

Alpha Credit Belgium - Alpha Credit Belgium, a wholly owned subsidiary of Fortis Bank, is in the consumer credit business. The service provider offers both expiring credit (a fixed-amount loan providing the entire amount in one installment, for a fixed rate and term) and revolving credit (a form of financing that is selected if additional spending capacity is required for a longer period). In Belgium and Luxembourg, Alpha Credit is a major player in vehicle financing, providing loans through importers and dealer networks under their brand names. Alpha Credit also manages several of its own revolvingcredit products, such as Optiline and Rondo. In addition, it is a service supplier for other financial services organizations such as Fortis Bank, Bank van de Post, and Cora Hypermarkets.

ALPS Electric Europa GmbH - A subsidiary of Tokyo-based ALPS Electric Co., Ltd., ALPS Electric Europa specializes in passive and electromechanical components and supplies, offering more than 170,000 different products that address a wide spectrum of customer needs.

American Airline - In an intensely competitive marketplace, knowledge is power. The more an airline can learn about what its customers like and don't like about its offerings, the more effective it can be at building customer loyalty and maximizing its revenues. Of course, the resource cost of obtaining and processing this information must be carefully controlled.

American Airlines - In an intensely competitive marketplace, knowledge is power. The more an airline can learn about what its customers like and don't like about its offerings, the more effective it can be at building customer loyalty and maximizing its revenues. Of course, the resource cost of obtaining and processing this information must be carefully controlled.

Aspen Publishers - For the past 40 years, Maryland-based Aspen Publishers Inc. has been a leading professional publisher, providing educational materials for fields such as healthcare, law, science, and business.

Atlanta Police Department - Project Safe Neighborhoods, a federal initiative led by the United States Attorney General, works to create safer neighborhoods in America by coordinating with existing local programs that target gun-related crime. In Atlanta, Project Safe Neighborhoods concentrates on the Atlanta Police Department's (APD) firearm-related crime hot spots.

Austereo Group Ltd - Austereo Group Ltd. is the largest radio broadcaster in Australia. The company operates top rated radio stations in all six mainland Australian capital cities and in the two major regional cities of Newcastle and Canberra.

Avans University - On January 1, 2004, Avans University of Applied Sciences was formed from the merger of Hogeschool Brabant and Hogeschool 's-Hertogenbosch, two universities of applied sciences in the Netherlands. These universities were already working closely together under one executive board and now, thanks to the merger, are a single institution called Avans University. The university offers a wide range of courses within various disciplines and with various study tracks. It has three sites in the Netherlands: Breda, 's-Hertogenbosch, and Tilburg.

Avis Europe - Avis Europe is a leading car rental company in Europe, Africa, the Middle East and Asia, with a network of more than 2,800 locations. Approximately 86 per cent of Avis Europe's revenues in 2008 were generated in the five major markets of France, Germany, Italy, Spain and the United Kingdom. Avis Europe sought to identify the factors driving its direct business - particularly customer inquiries and rental bookings through its e-commerce channels, which represent the greatest revenue opportunities.

B/E Aerospace, Inc - The world's leading manufacturer of aircraft cabin interior products, and a leading aftermarket distributor of aircraft component parts, B/E Aerospace, Inc. serves virtually all of the world's airlines and aircraft manufacturers. The company designs, develops, manufactures, sells and services a broad line of passenger cabin interior products for both commercial aircraft and business jets, and provides interior design, econfiguration and conversion services to its customers throughout the world.

Babson College - Babson College, a small college in Wellesley, Massachusetts, was founded in 1919. It has nearly 3,500 undergraduate and graduate students with a curriculum that incorporates a cross-disciplinary integration of learning experiences in management and the liberal arts.

Babson College - Babson College, a small college in Wellesley, Massachusetts, was founded in 1919. It has nearly 3,500 undergraduate and graduate students with a curriculum that incorporates a cross-disciplinary integration of learning experiences in management and the liberal arts.

Banca Lombarda - Gruppo Banca Lombarda, headquartered in Brescia, Italy, is one of Italy’s top 10 banking groups. Like most banks that adhere to international guidelines, Banca Lombarda needed to revise its approach to measuring credit risk. The change was prompted by a new capital accord issued by the Basel Committee (so named because it meets in Basel, Switzerland) that becomes effective in December 2006.

Banco Espi­rito Santo (BES) - Emerging global opportunities and technology are revolutionizing the banking industry and fostering intense competition and high customer expectations. Once loyal customers now move their assets to new banks effortlessly and with alarming frequency.

Barclays Bank - In October 1998, Barclays Bank, a leading U.K. financial services group, became the first organization outside the market research industry to use the Quancept Telephony System (QTS) in a call center*. The 36 QTS interviewing stations have enabled the U.K. Personal Market Research Team at Barclays to field surveys more efficiently and, consequently, gain more value from data when researching customer needs.

Baruch College - (no desc)

Battelle - Battelle is a major not–for–profit research foundation comprising 7,500 researchers and scientists and handling nearly $1 billion in research and technology development projects for government and commercial organizations throughout the United States. The Centers for Public Health Research and Evaluation (CPHRE) is a division of Batelle which operates from six centers in the country, four of which carry out surveys on the phone, face–to–face and via mail.

Battelle Memorial Institute - (no description)

Bend-La Pine School District - Bend-La Pine School District is Oregon’s seventh-largest public school district, comprised of 14 elementary schools, five middle schools, and five high schools. In total, the district serves 15,000 students and 65,000 residents in the three communities.

BlueSky International Marketing - BlueSky International is a marketing research and consulting company specializing in the financial services sector. Based in Paris, France, the company provides a range of fact-based diagnostic services to banks, brokers, private banks and investment houses in all of the world's major financial centers. BlueSky's mission is to help its clients determine their strategic options and support their tactical plans through a deep understanding of what their customers consider is important in their products and processes, thereby enabling them to increase their profitability by increasing the satisfaction and retention of their most valuable customers.

BOCES Customer Story - (no desc)

Boeing Employees Credit Union - (no desc)

Booth Research - Booth Research is a marketing and survey research organization experienced in virtually all research methodologies including: telephone, mail, intercept surveys and qualitative studies as well as focus groups and in–depth interviews. The firm offers exceptional client service through extensive experience and comprehensive in–house capabilities, which include the Booth Research WATS Center, a modern facility designed and built for the express purpose of marketing and survey research. It includes a 75–station computer–assisted telephone interviewing (CATI) research center, mail survey processing facilities, and field study assembly accommodations.

Branion GmbH - In 1999, Büro Actuell eG and Soennecken eG, which were both founded in 1926, joined forces to form one of the world's leading purchasing and marketing cooperatives in the area of office supplies. Today, ranion acts as a full–service hub for more than 800 office supply stores, offering them combined resources in areas such as service, purchasing, sales, logistics, marketing, consulting and IT.

BT - BT (British Telecommunications) needed to identify customers' propensity to purchase and calculate their likely comparative value once they became customers. A

Burke Inc - Burke, Inc. provides full-service market research, analysis and consulting to hundreds of its consumer and business-to-business-based clients. Since its inception in 1931, Burke has worked with multiple blue-chip companies. In 1999, the Cincinnati, OH-based market research leader employed 250 full-time and 400 part-time people and generated $48.8 million in revenues.

Burke Inc - Burke, Inc. provides full-service market research, analysis and consulting to hundreds of its consumer and business-to-business-based clients. Since its inception in 1931, Burke has worked with multiple blue-chip companies. In 1999, the Cincinnati, OH-based market research leader employed 250 full-time and 400 part-time people and generated $48.8 million in revenues.

Burke Inc - Burke, Inc. provides full–service market research, analysis and consulting to hundreds of its consumer and business–to–business–based clients. Since its inception in 1931, Burke has worked with multiple blue–chip companies. In 1999, the Cincinnati, OH–based market research leader employed 250 full–time and 400 part–time people and generated $48.8 million in revenues.

Burke Inc. - Burke, Inc. provides full–service market research, analysis and consulting to hundreds of its consumer and business–to–business–based clients. Since its inception in 1931, Burke has worked with multiple blue–chip companies. In 1999, the Cincinnati, OH–based market research leader employed 250 full–time and 400 part–time people and generated $48.8 million in revenues.

Buystream - Founded in February 1999, Buystream develops analytical and reporting software specifically for business-to-consumer Web retailers. Its research and consulting division provides clients with data mining, online surveys and visit-to-buy conversion rates. An international company headquartered in Ottawa, Buystream employs about 100 staff and has offices in New York, San Francisco, Austin, Texas and London.

Cabrillo College - Cabrillo College, a two-year community college in Aptos, California, was founded in 1959. The college has approximately 14,500 undergraduate students that are either starting or continuing their education through programs that transfer to four-year universities or occupational job training. Cabrillo College maintains a positive reputation both locally and nationally, and is ranked third in the state for the percentage of students successfully transferring to the ten campuses of the University of California system. The Council for Aid to Education, a subsidiary of Rand Corporation, ranks Cabrillo College first in the nation out of 1,400 community colleges for the number of donors contributing to its Foundation.

California Pacific Medical Centre - (no desc)

California Pacific Medical Centre Cardiac Research Program - (no desc)

Canon UK - Canon is a world leader in imaging products and solutions for digital home and office environments, including digital imaging devices, digital and analog copiers, image filing systems, printers, fax machines, bubble jet printers, scanners, cameras, video cameras, binoculars and calculators. Canon also provides complete network solutions, from IT consulting to installation of voice/data networks, including computers and telephone systems.

Center Parcs Europe - Center Parcs is Europe's market leader in the field of short break holidays. The company operates fifteen vacation parks in the Netherlands, Belgium, Germany, and France, which combined welcome over three million visitors a year and generate revenues of over $500 million per year. Center Parcs is a subsidiary of Pierre & Vacances, Europe's largest tour operator.

Charlotte-Mecklenburg Police Department - One of five police departments in the County of Mecklenburg, North Carolina, the Charlotte-Mecklenburg Police Department (CMPD) offers a full range of police services to a population of 650,000 residents. The department employs approximately 2,000 staff members, including more than 1,200 uniformed officers, and has an operating budget of more than $127 million.

Chelsea Building Society - Chelsea Building Society is the sixth largest building society in the United Kingdom. It has 500,000 saving accounts and more than 80,000 borrowers with a network of 35 branch offices across southern and central England. As a mutual building society, the company is owned by its members. Because it doesn't have to pay dividends to shareholders, it can return more profit to its members by offering better value products, including higher rates for savers and lower mortgage rates for borrowers.

Children's Memorial Hospital - Each year, nearly 3,000 children in the U.S. are diagnosed with brain tumors. Almost half will die within five years, making it the most fatal cancer among children. If a child does survive a brain tumor, the long-term effects can be significant, including neurological disabilities, retardation and psychological problems.

ClearCommerce Corporation - ClearCommerce® Corporation is a leading provider of payment processing and fraud detection solutions for Internet merchants.

CMSS - CMSS is the largest buildings savings bank in the Czech Republic, with more than three million customers. It offers a range of loans for building- and housing-related finance such as mortgages, redevelopment, and construction.

Coinstar, Inc. - According to the U.S. Mint, it is estimated that people have more than $7.7 billion in coins sitting in their homes. On average, these coins total $30 to $50 per household—about twice what the average consumer believes them to be. The perceived inconvenience associated with large amounts of coins has transformed Coinstar into the largest coin-to-cash conversion business in the market today. Coinstar machines count shoppers' accumulated coins and dispense a voucher that can be exchanged in the store for cash or groceries. It's a priority for Coinstar to identify new and profitable locations on an on-going basis as demand for Coinstar's services continues to grow.

Consumer Link - Consumer Link is recognized as one of the most innovative market research data collection and processing organizations in New Zealand. With an ongoing commitment to investment in technology, facilities, people, training and client service, it is the country’s pre–eminent contract data collection facility.

Contrans - Contrans has ten divisions, each operated independently, and each using its own business model and metrics.

Corona Direct - Founded in 1931, Corona Direct is Belgium's second largest direct insurance company, employing 150 people and generating revenues of $25.8 million in 2002. A subsidiary of the Belgian-French banking and insurance company DEXIA, Corona Direct provides customers with products such as car, fire, and property insurance.

Corona Direct - Founded in 1931, Corona Direct is Belgium's second largest direct insurance company, employing 150 people and generating revenues of $25.8 million in 2002. A subsidiary of the Belgian-French banking and insurance company DEXIA, Corona Direct provides customers with products such as car, fire, and property insurance.

Credilogros - Credilogros Cía Financiera S.A. is a credit company based in Buenos Aires, Argentina, and owned by the gST Group (Grupo de Servicios y Transacciones). Its assets are valued at $95.7 million and it is the fifth largest credit company in Argentina. After acquiring Credilogros in 2006, gST began a search for a new system to enable the company to better manage customer credit risk. It was important for Credilogros to identify the risk potential associated with prospective customers up front, so that risk exposure could be minimized.

Credit Suisse - One of the world's leading financial services companies, Credit Suisse Group provides banking and insurance solutions for private clients, companies and institutions. The Group primarily focuses on investment banking and managing customer assets. Based in Zurich, Switzerland, Credit Suisse employs 80,000 people worldwide.

Czech Television - Czech Television is a state-run, publicly owned station in the Czech Republic. Its employees are charged with reporting the daily news responsibly, promptly, and accurately.

Database and Relationship - Companies are increasingly outsourcing e-commerce solutions such as database marketing and relationship marketing. One Pennsylvania-based firm is a leading provider of these kinds of solutions for nationally recognized retailers, manufacturers, and professional sports organizations.

De Bijenkorf - De Bijenkorf, part of Vendex KBB N.V., is a trend–setting department store with outlets in 12 major Dutch cities. Each store offers approximately 750,000 different items from the fashion, cosmetics, accessories, home, media, sports, and food sectors.

DeBoeck - As a renowned player in the publishing market, with 220 employees and a turnover of €32 million, the De Boeck group includes six specialized publishing houses: De Boeck Education (school, university, and scientific publications) Uitgeverij De Boeck (school, university, and scientific publications) Larcier (legal publications) Estem (medical publications) Duculot (university and scientific publications) Lexalis (professional publishing on the Internet) Furthermore, the group also has an IT subsidiary that develops and commercializes solutions for knowledge management and publishing on the Internet, for its internal publishing houses and important customers such as the European Parliament, the Court of Justice, and the Office for Official Publications of the European Communities.

DekaBank - DekaBank is a central institution of the German Savings Banks Financial Group and operates in the wholesale banking and investment fund segments. With a group balance sheet total of €115 billion ($144.2 billion) at the end of 2005, assets under management of more than €140 billion ($175.5 billion), and equity capital of €3.7 billion ($4.6 billion), it is one of Germany’s leading financial services providers.

Del Monte Fresh Produce - Del Monte Fresh Produce is one of the world’s leading producers, marketers, and distributors of high-quality fresh and fresh-cut fruit and vegetables. The company is also a leading producer and distributor of prepared fruit and vegetables, juices, beverages, snacks, and desserts across Europe, the Middle East, and Africa.

Deloitte Touche Tohmatsu International - Deloitte & Touche Denmark, a financial services firm in Copenhagen, Denmark, was founded in 1901. Its 1,800 employees serve nearly 13,000 public and private businesses across 19 cities in Denmark, and four in Greenland. With annual revenues exceeding $250 million, it is the largest auditing firm in Denmark.

Deloitte Touche Tohmatsu International - Spreadsheets don't have the power, flexibility and wide range of quantifiable information people need. But tools like IBM SPSS Statistics (formerly PASW Statistics) do.

Direct Wines - Direct Wines is the world's largest mail order wine company, celebrating its 30th anniversary last year, from a humble start as a single shop in Windsor. Direct Wines now runs a variety of wine clubs, including the Sunday Times wine club, the Bordeaux wine club and various other clubs with business partners and charities. The company turns over £132 million a year. The company has grown significantly over the last few years, even faster than the market for wine, and now sends out 500,000 mailings a month. As a result, the membership database has dramatically increased in size too.

Directions Research, Inc. - Directions Research, Inc. (Directions) is a full–service, custom market research firm. The company has in–depth expertise in a wide range of industries, including financial services, consumer packaged goods, healthcare, insurance, hospitality, retail, telecommunications, and technology.

Distribution and Auto Service, Inc. (DAS) - Headquartered near Los Angeles, California, DAS has operations in 10 cities in the United States and Canada. It provides a wide range of services, including receiving, distribution, vehicle storage, accessory installation, damage survey and repair, pre-delivery services and systems support. Customers include Nissan, General Motors, Subaru, Volkswagen, Mercedes-Benz, Kia, Daewoo and Infiniti. In 1999, DAS began offering marine survey services at its six seaport processing centers. It also formed a subsidiary to provide terminal and stevedoring operations for auto carrier vessels.

Dow Benelux - Dow is a worldwide, leading manufacturer of innovative chemical, plastic, and agricultural products and services. The company highly values the principles of sustainable development, and strives for a healthy balance between economic, ecological, and social responsibilities. Dow's largest plant outside the United States is located in Terneuzen in the Netherlands. It has 26 production units and well over 2,100 employees.

East Ayrshire Council - Due to the introduction of the 4 C's of the UK's best value regime - challenge, consult, compare and compete - all Councils must demonstrate how they consult citizens, service users and others for their views. Prior to this introduction, the council obtained feedback from various users through committee meetings, community forums and general enquiries. However, there is now a great need to conduct surveys to gather opinions and ensure that all citizens are represented as stipulated within the Best Value program.

Ectel Ltd - ECtel Ltd. (NASDAQ: ECTX), located in Israel, is a leading provider of fraud detection and prevention software for wireline, wireless, and Next Generation Networks.

e-Dialog - The 2001 economic downturn forced many companies to significantly reduce or, in some cases, freeze their marketing budgets.

Faircontrol - FairControl provides business intelligence services to major exhibitors at trade fairs, through systematic, survey–based evaluation of visitors and exhibitors at shows, conferences, seminars and events around the world. It provides fact–based insight into the success of its clients' presence at these events and advice on how event participation can be optimized.

FBTO - FBTO Verzekeringen is a Dutch insurance company and part of Benelux Achmea Holding, a subsidiary of the European insurance and financial services group Eureko. FBTO has approximately 500,000 customers and underwrites more than one million car, health, home, and life insurance policies. The company's strategy is to offer attractively priced products and to grow profits by maintaining an above-average level of customer satisfaction. To support this strategy, FBTO depends on fast, reliable operations combined with optimal use of information technology.

FDB - (no desc)

Fei Yue Community Services - Fei Yue is a Voluntary Welfare Organization (VWO) committed to effecting life transformation through the provision of quality services. The organization provides a wide range of programmes to meet the needs of the community, including children, youths, parents and the elderly. In 2001, Fei Yue set up a research arm in response to the call for evidence-based practices in the social service sector. The department specializes in research on social issues, programme evaluation and providing empirical evidence related to the development of new programmes.

Financiera Familiar - Paraguay-based Financiera Familiar is in the risky business of loans. Established in 1967 as a micro-credit institution for consumer goods, today it specializes in micro-credit loans to low-income persons.

First Community Housing - First Community Housing (FCH) is a not-for-profit organization dedicated to providing affordable housing and services to lower-income individuals in the San Jose, Calif., area. With the median apartment rent in the area averaging $2,200 per month, FCH plays a crucial role in creating housing for people with incomes below the median. The organization has built a community of 436 households that promotes local involvement, job skills creation and low crime rates.

Fortis Luxembourg Assurances - Fortis Luxembourg Assurances is a subsidiary of the Belgian-Dutch Fortis Group, an international financial services provider active in the fields of insurance, banking and investment. Fortis Luxembourg offers private banking in various European countries, and also markets life insurance, property and casualty insurance and other financial products.

Fortis Turkey - Fortis is an international financial services provider engaged in banking and insurance. The company offers personal, business, and institutional customers a comprehensive package of products and services through its own channels, in collaboration with intermediaries and through other distribution partners.

France Telecom - The ability to rapidly capitalize on the enormous amount of information that flows through an organization each day, in order to clarify issues or make strategic decisions, is now a strong competitive edge for companies.

Frederiksberg Kommune - During an election for its senior citizens council, the city of Frederiksberg in Denmark offered ballots in two ways—presenting voters the choice between paper and online ballots. Online polling provided a direct method for counting ballots, eliminating the need to scan them into the system.

Gallup - The Gallup Organization, one of the world's largest management consulting firms with more than 3,000 employees in 25 countries, helps organizations leverage their employee and customer assets by analyzing and understanding human attitudes and behavior. Since 1935, it has conducted the Gallup Poll, which has become one of the world's leading sources of public opinion.

GE Aircraft Engines - GE Aircraft Engines is the world's leading manufacturer of jet engines for military and civil aircraft. It also manufactures gas turbines for marine and industrial applications. With annual revenues of $11.4 billion, GE Aircraft Engines is one of GE's largest businesses, employing 26,000 people in 40 locations worldwide.

GfK Panel Services - Seeing an opportunity to help its customers find solutions to key business problems, GfK Panel Services in Benelux has set up a new data mining service called GfK ConsumerConsult.

Givaudan Singapore - Givaudan is one of the most respected companies in the fragrance and flavour industry. With strong product development and research capabilities, it boasts one of the world’s oldest perfumery schools. Givaudan’s wide range of expertise is categorized under the following pillars: Sensory Intelligence, Sensory Creation, Sensory Technology and Sensory Science. Together, they help Givaudan accomplish its goal of becoming the Essential Source of Sensory Innovation.

Globo.com - Globo.com is the Internet service provider/portal operator of Globo, Brazil's largest media conglomerate. The company's business units include television, cable television, newspapers, magazines, and entertainment parks. In 2003, Globo.com began providing both standard and paid Internet services. Currently, the company has more than 200 employees and 200,000 subscribers. Globo.com's portal receives between four to five million visitors per day.

Greater Manchester Police - Formed in 1974, Greater Manchester Police (GMP) has a workforce of more than 7,000 police officers and 3,500 support staff. Serving some 2.5 million people covering an area of 500 square miles and 10 metropolitan boroughs, it is one of the largest police forces in the United Kingdom.

Greenwich Associate - Greenwich Associates provides research–based strategic consulting to help leading financial services institutions address their most pressing issues. For more than 30 years, Greenwich has provided decision makers with focused financial intelligence based on a unique combination of comprehensive market research and in–depth analysis.

GUS Home Shopping - GUS Home Shopping, the catalog division of Great Universal Stores and the U.K.'s second largest general retailer, mails 14 million fashion catalogs per year and delivers about 395,000 orders daily to customers in the British Isles and Europe.

Halfords Department Store - Halfords is the leading retailer of car parts, cycles, and accessories in the U.K.

Hamburgische Electricitats-Werke AG (HEW) - Our search for a suitable model has shown that IBM® SPSS® Modeler (formerly PASW® Modeler) analyses... provide an important aid in deciding which data provide us with the information we require for CRM purposes.

Hamilton County Department of Education - (no desc)

Harris Interactive - Harris Interactive, the global leader in online market research, uses Internet-based and traditional methodologies to provide information to a wide range of clients in such markets as advertising, e-business, education, financial services, health care and public policy. With an online panel of over 7 million people and its Global Network affiliates, Harris Interactive conducts research in more than 80 different countries, in more than 30 different languages.

Harris Interactive - Harris Interactive, the global leader in online market research, uses Internet–based and traditional methodologies to provide information to a wide range of clients in such markets as advertising, e–business, education, financial services, health care and public policy. With an online panel of over 7 million people and its Global Network affiliates, Harris Interactive conducts research in more than 100 countries in multiple, localized languages.

Harris Interactive (Verbastat) - Harris Interactive, the global leader in online market research, uses Internet–based and traditional methodologies to provide information to a wide range of clients in such markets as advertising, e–business, education, financial services, health care and public policy. With an online panel of over 7 million people and its Global Network affiliates, Harris Interactive conducts research in more than 100 countries in multiple, localized languages.

Haworth - Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers, and in turn deploy that knowledge to key decision makers.

Herlitz AG - Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers, and in turn deploy that knowledge to key decision makers.

Highmark Blue Cross Blue Shield - Turned data on millions of customers into valuable, decision-making information.

Hospital of Walcheren - The Hospital of Walcheren, a general hospital located in Vlissingen, Netherlands, services nearly 120,000 patients annually. Walcheren is committed to using the latest technology innovations to provide its patients with the best healthcare services.

HSBC Bank plc - Headquartered in London, HSBC Holdings plc is one of the largest banking and financial services organizations in the world. The HSBC Group has more than 9,700 offices in 77 countries. HSBC Bank plc is the U.K. member of the HSBC banking group. Its card services division manages the credit card products. The card services analysis unit uses SPSS software for marketing campaign evaluation and customer segmentation strategies.

HSBC Bank USA - HSBC Bank USA, a member of the global HSBC Group, serves more than 1.4 million retail banking customers, providing a variety of checking, investment, loan and other financial products through 380 New York banking locations. HSBC Bank USA, with $35 billion in assets, also serves business and commercial customers.

I&O Research - I&O Research is an independently operated full–service market research agency in The Netherlands.

IAURIF - IAURIF (Institut d'Amènagement et d'Urbanism de la Région d'île–de–France) is an organization responsible for a variety of planning and development projects for the île–de–France region, which is dominated by the city of Paris and its suburbs.

IAURIF - IAURIF (Institut d'Amènagement et d'Urbanism de la Région d'île-de-France) is an organization responsible for a variety of planning and development projects for the île-de-France region, which is dominated by the city of Paris and its suburbs.

IAURIF - IAURIF (Institut d'Amènagement et d'Urbanism de la Région d'île-de-France) is an organization responsible for a variety of planning and development projects for the île-de-France region, which is dominated by the city of Paris and its suburbs.

Ignatius Hospital - To succeed as a specialized hospital in the highly competitive Netherlands healthcare market, Ignatius Hospital needed facts—about its patient population, staffing demands, and the risks of specific procedures.

IKANO Finans A/S - IKANO Finans A/S in Norway is part of the European IKANO Corporation owned by the Kamprad family, IKEA’s founder. The company, which was established in 1991, has a long history of offering credit cards in collaboration with retail chains. The KASH® Visa is part of the company’s new focus on credit cards.

Independant Health - (no desc)

INHOLLAND - INHOLLAND is a network of universities in the Netherlands that offers students an education in a diverse array of subjects, including economics, health care, art, pedagogy, and sociology. Currently there are 40,000 INHOLLAND students.

IntelliQuest - A number of research firms, particularly in the United States, have invested in their own Web servers and are becoming very experienced in collecting survey data over the World Wide Web. IntelliQuest (www.intelliquest.com) is one such company, running over 75 projects in 1998 with Quancept Web and obtaining more than 80,000 completed interviews.

Interviewing Service of America (ISA) - Interviewing Service of America (ISA) is a research data collection and information provider with major presences in Los Angeles, New York, and Washington, D.C. ISA also serves international markets with its comprehensive telephone and online interviewing products and services. Founded in 1982, the company employs 125 full–time people and more than 700 data collectors, supervisors, and quality assurance staff.

IPSOS-ASI - Ipsos–ASI, a leading advertising research company, provides advertising and communications expertise for top companies around the world. With employees in 23 countries, Ipsos–ASI specializes in advertising testing, interactive advertising research, tracking, and brand equity research.

Job Service North Dakota - Job Service North Dakota (JSND) is a state agency that offers workforce development services for the people of North Dakota. Its mission is to provide "customer-focused services to meet the current and emerging workforce needs of the state." To fulfill this mission, it delivers four primary services: matching employers with workers, enforcing state and federal unemployment insurance regulations, funding workforce training, and providing labor market information.

Job Service North Dakota - Job Service North Dakota (JSND) is a state agency that offers workforce development services for the people of North Dakota. Its mission is to provide "customer-focused services to meet the current and emerging workforce needs of the state." To fulfill this mission, it delivers four primary services: matching employers with workers, enforcing state and federal unemployment insurance regulations, funding workforce training, and providing labor market information.

Johnsonville Sausage - In an industry where taste counts for everything, Johnsonville Sausage has created its own recipe for success. Founded in 1945 as a butcher shop in Johnsonville, Wisconsin, JohnsonVille Sausage Inc. now operates multiple manufacturing facilities in the United States that produce fresh, smoked and cooked sausage products, breakfast sausage, and snack sausage. The company, now based in Kohler, Wisconsin, distributes its products nationally and internationally. Johnsonville was one of the first in its industry to implement an enterprise resource planning (ERP) backbone to consolidate business systems and share critical business information.

Kent State University - Generalized anxiety disorder (GAD) currently affects between four and five million people in the United States. People suffering from GAD experience debilitating pathological anxiety, which typically interferes with their ability to function normally. Forty percent of people with GAD are eventually diagnosed with depression, while as many as 25 percent are diagnosed with panic disorders. Often, sufferers attempt to use alcohol and drugs to manage their anxiety.

KPN Mobile - KPN offers telecommunication services to both consumers and businesses. Incorporated in 1989, KPN's core business comprises telephony and data services through its fixed network in the Netherlands; mobile telecom services in Germany, the Netherlands, and Belgium; and data services in Western Europe. KPN is market leader in all major segments of the Dutch telecom market. Through E–Plus in Germany and BASE in Belgium, KPN has a number three position in the mobile markets of these countries. As of March 2005, KPN had 7.4 million fixed–line subscribers and 1.7 million Internet users in the Netherlands, as well as 17.7 million mobile customers in Germany, the Netherlands, and Belgium. It employed more than 30,000 individuals. KPN's shares are listed on Euronext Amsterdam and the stock exchanges of New York, London, and Frankfurt.

Lafourche Parish School Board - The Lafourche Parish School Board oversees 30 schools that teach more than 15,000 K—12 students in Thibodaux, Louisiana, located 60 miles west of New Orleans. The state's "Reaching for Results" reform initiative includes a testing program to improve educational curricula and minimize "social promotion," the practice of passing students to the next grade even if they do not have the skills needed to succeed.

Lloyds TSB - Lloyds TSB is part of the Lloyds TSB Group - one of the leading UK-based financial services groups, whose businesses provide a comprehensive range of banking and financial services in the UK and overseas. At the end of 1999 total group assets were £176 (approx. $250) billion and the company had over 76,000 employees. Market capitalization was £42.4 (approx. $60) billion.

Louisiana Commission on Law Enforcement - A spike in the crime rate may prompt politicians to consider building new jails or to legislate stiffer sentences, but with nearly 110,000 criminal offenders in Louisiana and an average sentence length of three years, keeping the streets safe is no easy task. In an era of shrinking budgets, one of the biggest challenges in government today is getting more out of data for better decision making, improved program evaluation and system-wide waste reduction.

MARC - Founded as a spin–off of a Dallas advertising agency in 1965, M/A/R/C Research (Irving, TX) is today a subsidiary of Omnicom Group, Inc., a strategic holding company. An early proponent of developing deep partnerships with clients through outstanding service, it has made a name for itself in brand optimization, customer value analysis and custom marketing. In recent years, the company has been taking steps to move its business interests into new markets and industries.

Marketing Dynamics - Develop more profitable direct marketing programs for its clients.

MedeAnalytics - (no desc)

Merck Sharp & Dohme - As one of the largest manufacturers of prescription drugs in the world, Germany-based MSD Sharp & Dohme relies heavily on input from doctors to help the patients it serves.

Miami Herald - The Miami Herald Publishing Company wanted to improve the profitability of its subscriptions, and increase the value it provides to its advertisers.

Ministry of Agriculture Fisheries and Food (MAFF) - To serve its constituents in the most cost-effective manner, regulatory organizations must use the best possible means to prioritize spending on expensive laboratory testing.

Mississippi Chemical Corporation - Mississippi Chemical corporation produces and markets fertilizers through three wholly owned subsidiaries. It has production plants in three U.S. states and the Caribbean.

Natexis Assurances - Natexis Assurances, formerly known as Assurances Banque Populaire, is the insurance division of Groupe Banque Populaire. Natexis Assurances is active in all areas of property and casualty insurance, as well as in life insurance, which includes individual savings life insurance, group savings life insurance, personal protection insurance, and property insurance. The company provides more than 4 million policies to its customers, representing total assets of $18 billion.

National Instruments - For more than 25 years, National Instruments has revolutionized the way engineers and scientists in industry, government, and academia approach measurement and automation. The company sells virtual instrumentation software and hardware in a wide range of industries, from automotive to consumer electronics.

National Textiles, LLC - National Textiles provides yarn, fabric and "cut parts"—fabric cut into pieces for sewing into garments. Its largest customers are the apparel divisions of Sara Lee Corp. that make familiar Sara Lee brands such as Champion,® Hanes™, Hanes Beefy-T,® Hanes Her Way® and Just My Size.® National Textiles is the third-largest consumer of cotton in North America, operating nine manufacturing facilities and a cotton distribution center, all located in the southeast. The company is on the "Forbes 500" list of the largest privately held U.S. companies.

New York University - Sharon Weinberg, Professor of Quantitative Methods and Psychology, teaches statistics at New York University. Rooted in mathematics, statistics is traditionally taught with an emphasis on formula manipulation and cumbersome calculations.

New York University - Sharon Weinberg, Professor of Quantitative Methods and Psychology, teaches statistics at New York University. Rooted in mathematics, statistics is traditionally taught with an emphasis on formula manipulation and cumbersome calculations.

NFO Research - NFO Research, Inc., is a leading full service provider of information–based insight into the needs, behaviors and attitudes of the American consumer. The pioneer of panel research and premier panel research company for more than 53 years, NFO now leads the marketing research industry in customer research expertise for both consumer and business–to–business sectors, providing clients with strategic and practical information based on surveys conducted via mail, telephone and the Internet. NFO Research is a member of NFO Worldwide, the largest custom marketing research firm in North America and among the top three in the world, with over 4000 clients, offices in 38 countries, and over 15,000 employees.

NOP Worldwide - NOP World conducts primary custom and syndicated research for marketers, advertising agencies and media on a worldwide basis. Its principal brands include NOP Research Group, Allison–Fisher International, Market Measures Interactive, Mediamark Research Inc, RoperASW, Strategic Marketing Corporation and recently acquired Cozint. In the US, NOP World has been rated the second fastest growing market research company over the past five years.

North Warwickshire NHS Trust - North Warwickshire NHS Trust provides Community, Mental Health and Learning Disability Services to the three areas, North Warwickshire, Nuneaton and Bedworth & Rugby. Specialist Learning Disability Services are provided on a sub-regional basis through centres at Brooklands, Birmingham & Lea Castle, Kidderminster and various community sites.

Ogilvy and Mather - Gain a better understanding of donors to maximize return on investment.

Penn State University - (no desc)

Professional Research Consultants Inc. - Professional Research Consultants, Inc. (PRC) provides patient satisfaction surveys, consumer awareness studies, community health assessments, and other market research for the healthcare industry. Last year PRC's employees conducted and analyzed 500,000 phone interviews.

Provident Financial - reduced fraud's frequency and magnitude.

PUMA North America - PUMA North America, a major producer of athletic footwear, apparel, and accessories, has more than 70 independent sales consultants who are required to make important daily business decisions based on data regarding orders, shipments, and product availability.

PUMA North America - PUMA North America, a major producer of athletic footwear, apparel, and accessories, has more than 70 independent sales consultants who are required to make important daily business decisions based on data regarding orders, shipments, and product availability.

Queensland Fire and Rescue Authority - Queensland Fire and Rescue Authority in Australia oversees the fire and safety practices that cover the State's 3.5 million people. The Authority's urban type brigades cover approximately 83 per cent of the States population while the remaining areas of the State are serviced by the Authority's Rural Fire Service.

Rabobank - Rabobank is a cooperative in which all banks of the Rabobank Group, the largest financial services provider in the Netherlands, have combined their forces. Headquartered in Utrecht, Rabobank functions as the general and technical services company of all 328 affiliated Rabobank offices. The organization supports and advises the local banks on strategy, policy, marketing, product development, and information technology. In addition, the local banks can offer personalized and complete financial offers to their 7.5 million private and corporate customers via the specialized subsidiaries of Rabobank, such as Interpolis, De Lage Landen, and Robeco.

Regie Regionale - The Régie Régionale de la Santé et des Services Sociaux Mauricie-Centre-du-Québec, or Health and Social Services Regional Board, is one of 18 public health ministries in Quebec charged with allocating and monitoring public health funds and organizing the public health system.

Regie Regionale - The Régie Régionale de la Santé et des Services Sociaux Mauricie-Centre-du-Québec, or Health and Social Services Regional Board, is one of 18 public health ministries in Quebec charged with allocating and monitoring public health funds and organizing the public health system.

Research International - Research International is one of the largest international custom research agencies, with offices in 81 different countries and over 4000 research professionals worldwide.

Richmond Police Department - The law enforcement community is increasingly inundated with information, while simultaneously facing reduced budgets and manpower. Waging war on terrorism has created the additional burdens of requiring compilation, analysis, and integration of even more information.

Royal Mail - In January 2004 Royal Mail launched SmartStamp™, an online system enabling its small business customers to download their logos, photos or slogans alongside the postage impression, print it off their own printer and mail it out, reaching their customers with a truly personal touch.

RSN (Resort Sports Network) - RSN (Resort Sports Network), a national cable television and Web network, launched in 1986 with a goal to provide daily information for individuals looking for an outdoor adventure. RSN's television network airs programming in more than 100 resort destination areas across the country. Its Web site, RSN.com, is utilized by millions who want news on a range of topics from ski and weather conditions, to the latest resort happenings, to hot travel deals.

RSN (Resort Sports Network) - RSN (Resort Sports Network), a national cable television and Web network, launched in 1986 with a goal to provide daily information for individuals looking for an outdoor adventure. RSN's television network airs programming in more than 100 resort destination areas across the country. Its Web site, RSN.com, is utilized by millions who want news on a range of topics from ski and weather conditions, to the latest resort happenings, to hot travel deals.

Rural Cellular Corporation - Rural Cellular Corporation (RCC) offers full–service wireless communications in the Midwest, Northeast, Northwest and Southern regions of the United States. RCC services rural areas which are adjacent to metropolitan areas or along highway corridors where tourism, agriculture and small businesses are prevalent. Since 1990, RCC has grown into a regional wireless leader by recognizing the opportunities that exist in rural cellular communications. RCC captured these markets by offering innovative solutions and acquiring companies with strong operating results and a similar commitment to service excellence.

Saga - Saga is perhaps the UK’s most well known specialist in providing holidays and financial services products for people age 50 and over. The Saga Group targets six million households nationwide and generates annual revenue of $300 million.

Saint Anselm College - Saint Anselm, a small Catholic liberal arts college in Manchester, New Hampshire, has approximately 2,000 undergraduate students with a wide range of majors, including psychology, sociology, and criminal justice. Because of its outstanding academic reputation, it is consistently listed as one of America’s best small colleges by U.S. News & World Report and The National Review College Guide.

San Francisco Heart Institute - The San Francisco Heart Institute, a non-profit division of Seton Medical Center and the larger Catholic Healthcare West, provides and monitors specialized cardiac treatment for hundreds of patients from around the world each year.

ScienceConsult - ScienceConsult is a research and consulting company that was formed to provide objective measures and feedback to both universities and scientific institutes in Germany on the effectiveness of their teaching programs. The company has been engaged by the University of Heidelberg’s medical faculty, one of the premier medical schools in Germany, to provide a continuous program of evaluation of its teaching across a range of subjects studied by medical students.

Secodip - Secodip is the largest panel–based research operation in France, tracking on the retail performance of thousands of the most important consumer products and brands throughout the country. Located in Paris, Secodip is a part of the Taylor Nelson Sofres organization, one of the largest research groups worldwide.

Shenandoah Life Insurance Company - Mutual insurer Shenandoah Life Insurance Company provides a variety of insurance and financial products, including life, dental, disability, and annuities. The company operates in 31 states and the District of Columbia.

Sofmap - Sofmap Company, Ltd., Tokyo, is one of Japan's top personal computer and software retailers with 40 retail stores located throughout the country.

Solid Marketing Research - Solid Marketing Research GmbH (SMR) is an independently–run market research agency based in Frankfurt, Germany, specializing in telephone research.

South African Fisheries - South Africa's fisheries play an integral role in many of its coastal regions' local economies, and are the lifeblood of many communities. In the 1960s, South Africa implemented total allowable catch (TAC) rates and individual quotas to control the amount of sea life that could be removed from certain regions in an effort to ensure the sustainability of its resources for future generations. Unfortunately, many of these policies were based on assumptions rather than on quantitative scientific analysis.

Spaarbeleg/AEGON - Spaarbeleg is one of Holland's larger financial services institutions, with 1.6 million customers and more than $5 billion of invested capital.

SR.Teleperformance - SR.Teleperformance, headquartered in France and operating in 36 countries, is a worldwide leader in outsourced CRM, telemarketing, and teleservices. Teleperformance Netherlands offers CRM and telemarketing to clients in the Benelux countries (Belgium, Netherlands, and Luxembourg). It also carries out market research into the performance of call centers, using a combination of customer satisfaction surveys and mystery shopping programs.

Standard Life - Standard Life is one of the world's leading mutual financial services companies. Its mutual status is a key factor in its success. This status brings many benefits, the chief one being that there are no shareholders to satisfy, only customers. All the firm's actions are therefore driven by the need to benefit its customers. The Standard Life group includes the Standard Life Assurance Company, Standard Life Bank, Standard Life Healthcare and Standard Life Investments.

Symrise Pte Ltd - Comprising of two major divisions, Scent & Care and Flavour & Nutrition, Symrise is one of the top 5 companies in the global flavours and fragrances market. With impressive research and development capabilities, it transforms inspired concepts into market reality. Symrise not only combines science and sensation; it maximizes synergies in business and capabilities to deliver outstanding customer service through consumer insights knowledge.

Tan Tock Seng Hospital - Tan Tock Seng Hospital (TTSH), established in 1844, is the second largest acute care general hospital in Singapore. The hospital is a member of the National Healthcare Group (NHG) and continues to provide high quality holistic health care services to the people of Singapore. This 1,200 bed hospital is equipped with state-of-the art facilities and medical equipment, as well as the latest communication and information technology tools.

Telemarketing - Industry leaders are constantly searching for new business prospects in order to maintain their leadership role. To accomplish this, they often look for partners that can help them more efficiently and effectively interact with potential customers. One global company, headquartered in the Midwest, serves as that type of trusted partner, acquiring prospects for its clients via telemarketing and offering solutions that enhance bottom–line performance.

Texas Health Resources - Texas Health Resources, formed in August 1997 by the merger of Presbyterian Health Systems and the Harris-Methodist Health System, is the largest fully integrated nonprofit healthcare organization in the state. It includes 13 hospitals and many senior clinics, diagnostic centers, ambulatory surgery facilities, and chronic care centers. Serving both urban and rural areas, it provides a complex array of primary and acute care services.

TrustMark CFI - TrustMark CFI, part of the worldwide CFI Group, is a market research and management consulting business in Zollikon, Switzerland. TrustMark serves as a prime example of the data mining capabilities that market researchers can offer.

Tyler (Texa) Independent School District - With 16,000-plus students, the Tyler Independent School District is the largest public district in east Texas. Since 1997, the district's assessment and accountability group has measured student performance and evaluated educational programs.

Unilever - U.K.-based Unilever's Environmental Safety Laboratory - a state-of-the-art toxicology facility - approves the safety of numerous new and proposed products each year. Streamlining this process is an ongoing priority. A second goal is to develop inventive techniques that help reduce the need for animal testing.

Unilever - U.K.-based Unilever's Environmental Safety Laboratory - a state-of-the-art toxicology facility - approves the safety of numerous new and proposed products each year. Streamlining this process is an ongoing priority. A second goal is to develop inventive techniques that help reduce the need for animal testing.

University of Chicago Hospitals & Health System - The University of Chicago Hospitals & Health System (UCHHS) is recognized every year by U.S. News & World Report as one of "the nation's best hospitals." Keeping patients happy by listening and being attentive to their needs is a key component to the hospital's success and reputation.

University of Ulster - This grand, genomic dilemma has thrust the newborn discipline of bioinformatics—the use of computers and information technology to tackle biology problems—into the limelight. By 2004, life science companies will invest $6.5 billion in computeraided methodologies such as artificial intelligence and data mining, according to market research firm Frost & Sullivan. Analyzing biological problems in silico will become a powerful complement to studying them in vivo and in vitro.

Vanguard Cellular

Virginia Department of Juvenile Justice - The mission of the Virginia Department of Juvenile Justice (DJJ) is to protect the public by providing comprehensive services that help prevent juvenile delinquency. To do this, the DJJ forms partnerships with families, schools, communities, law enforcement, and other agencies, while providing the opportunity for delinquent youth to develop into responsible and productive citizens.

Virid - Virid is one of Australia’s largest direct mail marketing services providers, managing in excess of 28 million pieces of mail per year for a range of customers, including catalogue mailers, mortgage brokers, timeshare, charities, IT, and finance companies. Based on the Gold Coast, Virid was established in 2003 as a spin–off from the marketing department of a successful international mail order company with over 17 years’ experience in direct mail order marketing.

Vogt electronic AG - Based at Erlau, near Passau, in lower Bavaria, Vogt is active in a number of markets, including consumer, automotive, and industrial electronics, as well as in the communications technology, office technology, and data systems technology sectors. The company sells products worldwide; operates manufacturing sites in central and eastern Europe, southeast Asia, and North America; and participates in several joint ventures with other electronics manufacturers. Monitoring the complexities of an operation this diverse posed significant challenges.

VTR GlobalCom - The ability to rapidly capitalize on the enormous amount of information that flows through an organization each day, in order to clarify issues or make strategic decisions, is now a strong competitive edge for companies.

Wesley Hospital Back - The Wesley Hospital Back Rehabilitation Centre is the largest private hospital in Queensland, Australia. It is also the only Australian hospital to have won the Australian Quality Award—Australia's equivalent of the U.S. Malcolm Baldridge National Quality Award. The Wesley Hospital treats more than 60,000 patients annually and has a staff of more than 1,500.

West Midlands Police Dept - With Clementine's rapid modeling environment for data mining, the West Midlands, U.K. police department works to identify key case patterns and trends in hopes of solving old cases and identifying new criminal behavioral patterns.

Whitbread - Whitbread has moved from being one of the UK's major brewers to the UK's leading leisure company, with a portfolio of over 4,000 hotels, pubs and restaurants, 87,000 employees, annual revenues of $5 billion and profits of $567 million.

Wichita State University - (no desc)

Winterthur Insurance - Winterthur Insurance has more than 1 million customers in Spain - Given the higher cost of underwriting new customers when compared to working with current ones, reducing churn is an ongoing challenge. Winterthur must predict which customers may leave - and why.

Yamaha Motor Europe N.V. - Yamaha Motor Europe N.V. (YME) is the European headquarters of Yamaha Motor Corporation. YME markets and sells Yamaha motorcycles, as well as a variety of land vehicles and watercraft, in 24 European countries.

Yorkshire Water - Improves identification of areas at risk from flooding by using SPSS Predictive Analytics

Yorkshire Water - Yorkshire Water is part of the Kelda Group. Yorkshire Water provides 1.7m households and 140,000 businesses with water and sewerage services. It manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day that's the equivalent of a glass of water for every person on the planet. It also collects, treats and disposes of about one billion litres of waste water safely back into the environment everyday. One of the company's objectives is to pro-actively reduce the number of DG5 "other causes" incidents which can lead to internal flooding. Previous predictive techniques used were outdated and cumbersome. Yorkshire Water wanted to be able to predict the likelihood of a flooding incident occurring in an area easily and rapidly. Analysis of the company's data revealed that by applying statistical analysis and trending techniques to the data, it could produce more accurate prediction models.

Yuba Community College District - A two-year public community college with 73 years of service, Yuba College is accredited by the Western Association of Schools and Colleges. Supporting a student population of more than 10,000, Yuba College's experienced and well-trained faculty manages more than 1,000 occupational, technical and general education programs in more than 90 departments.